How to set up an Unlimited ExamBank account

You now have the ability to set up unlimited ExamBank accounts either online or by calling us at 1-866-961-2269 (toll-free).

Frequently Asked Questions about Unlimited Accounts

 How exactly do unlimited accounts work?

An unlimited account is exactly that - students can use ExamBank as much as they like from school or from home. Since the account is intended to be used by only students attending your school, though we don't restrict access in any way, we do monitor the amount of activity occurring from IP addresses not associated with your school - indicative of students using the resource from home. This is so that if home use suddenly surges in activity, we can check and see if the username and password from your account is being shared online with students not attending your school. In such a case, we may ask that you change your password for students at your school to continue to use the resource from home.

An unlimited account, like a standard account, will give you access to all resources on ExamBank. You do not need to purchase different accounts for different grades or subject levels - you can use a single account for everything.

 What is considered to be the yearly term?

This is simply 365 days from the time the account is created, or in the case of renewals, 365 days from the time your current unlimited account expires - it is not linked to a specific school or calendar year. As a result, there is no need to ensure that unlimited accounts are created at the beginning of September to get the maximum value - it will simply operate for a year after it is purchased.

 How is the number of students designated?

The cost of an unlimited account is based on the total number of students enrolled in your school from Grades 3 to 12 at the time the account is created. Students from Kindergarten to Grade 2 can use unlimited ExamBank accounts for free! If your enrollment changes throughout the year, this has no bearing on the cost of an account.

If you are setting up or renewing an unlimited account over the summer or such time when accurate enrollment numbers are not yet available, we ask that you base the number of students on what your last enrollment was (at the end of June during the previous school year).

 What if we have less than 100 students?

First, keep in mind that the total enrollment for your school from Grades 3 to 12 is to be considered. But even if you still have less, we consider 100 students to be the minimum to qualify for an unlimited account. Of course, you can still set up an unlimited account for 100 students at $3.00 each for a total of $300 if you wish, even if you have less students than this. Or you may want to investigate our standard account pricing options as an alternative.

 How are account renewals handled?

At any time, you may wish to extend your unlimited account, even before your current unlimited account expires. This just adds an additional year on to the end of your current term, and provides an additional 10 logins per student to be used from home for the duration of the additional term. In this way, you can ensure that your account is always active, without having to wait until the last minute to renew.

 What if we have an existing standard account?

If you have a substantial number of logins remaining in a standard account and would like to consider switching to an unlimited account, let us know. Depending on the situation, we may be able to credit you the value of some or all of your unused logins towards the purchase of your unlimited account.

 What if I have more questions?

If you have any questions at all, please don't hesitate to contact us by phone at 780-961-2213 (Edmonton local) or 1-866-961-2269 (toll-free elsewhere). We can also be reached by email at